RENO, Nev. (AP) — A Reno casino faces a $1 million fine after regulators said an employee had been using a special key to gather proprietary information about other casinos' slot machines since at least 2011.
"The actions, as set forth herein, constitute a failure by Peppermill Casinos to conduct gaming operations in accordance with proper standards of custom, decorum and decency," the three-count complaint said, adding that they could "reflect discredit upon the State of Nevada or the gaming industry."
According to the complaint, a Peppermill corporate analyst, Ryan Tors, was caught using a "reset key" in slot machines at the Grand Sierra Resort in Reno in July. Security detained him and contacted the Gaming Control Board, which launched an investigation.
Authorities said the Peppermill encouraged Tors to visit competitors' casinos and use the key, which unlocks information about how loose a slot machine is. The key also allows the user to put machines in and out of service, to adjust sound, and to access playing history.