Wednesday, July 20, 2011

Rental Firms May be Allowed to Spy on Customers With Webcams

dailytech.com
"Error: my sensor is dirty. Please take me in a steamy area... such as your shower."

Some may recall that back in May news broke of an Aaron's Inc. (AAN) franchisee remotely spying on users with a webcam to make sure they were making payments. The incident led to one outraged couple filing suit against the company, seeking class action status.


Unfortunately for that couple -- Crystal and Brian Byrd -- there case was dealt a serious setback by Judge Sean Mclaughlin, a judge with the US District Court for the Western District of Pennsylvania (Erie District).

In his ruling [Google Docs], the judge refused to grant a preliminary injunction, which would have banned Aaron's and its franchisees from both continuing to monitor users with the "PC Rental Agent" remote webcam spykit and from conducting activities to obfuscate which computers had the spykit installed.

In denying the injunction, Judge Mclaughlin opens the door to continued monitoring of users, and to the company disguising how many users it monitors.

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