Google's new telephone service, Google Voice, is making observers nervous. Wiretapping laws could be violated, and searches through your voice mails on Google Voice could be a nightmare. Beyond concentrating data in one company, advertising may enter the Google Voice picture so Google can pay for the tempting free services.
Google's new telephone service, Google Voice, is receiving generally positive reviews from industry analysts. Some of the features, however, are raising potentially troubling legal issues.
In a widely reported interview, Marc Rotenberg, executive director of the Electronic Privacy Information Center, said the new service raises worrisome issues. "It raises two distinct problems," he said. "In the privacy world, it is increased profiling and tracking of users without safeguards.